top of page

Employee Support Programme

​

"I am writing to sincerely thank you for the support you offered during a very difficult period in my life. When I felt unheard and uncertain about what was happening to me, you extended a lifeline — and I will remain deeply grateful for the role you played in helping me through that time."

"The support I received through the Early Intervention Programme, and in particular from Nurse E, made all the difference. It gave me the strength to navigate my diagnosis and reminded me that I wasn’t alone in this journey."

WE OFFER

ESP is an early intervention strategy for Group
Life Assurers offered to their Employer clients
as a value-added service. It identifies employees
at high risk of becoming Disability claimants
who could benefit from a limited-period care
coordination programme. This is a team effort
over approx. 3 months between CareWorks, the
employee, their treating team, the Assurer's case
management team and the employer's HR and
line management personnel. The objective is to
assist these employees in resolving health issues
that have contributed to chronic absenteeism
and illness, and ultimately, to ensure their long term return to work.

.

FEATURES

  • Communications strategy to engage
    Employer clients

​

  • Selection methodology to identify
    eligible employees for the programme

​

  • Clinical care coordination by CareWorks team of Doctors and Nurses

​

  • Regular reporting to Life Assurer and
    Employer client with recommendations

BENEFITS

  • Value added service to Group
    Assurance clients

 

  • Key staff retention and targeted
    absenteeism management for Group
    Assurance clients

 

  • Prevention of unnecessary Disability
    claims

 

  • Enhanced data for Life Assurer on
    expected claims

​
IMPACT

ESP is an effective tool for Employers to:

  • retain key staff

  • have better data on return to work likelihood

  • make earlier decisions relating to registration for Disability claims

 

As a value added service provided by the Life Assurer, it assists with:

  • acquisition and retention of Employer group clients

  • reduction in Disability claims

  • improved fulfillment time for new Disability claims

bottom of page