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CareWorks for Mining

AN INTEGRATED APPROACH

 

CareWorks has over 20 years' experience working in the mining industry, including 10 years in managing return to work and rehab.

 

CareWorks for Mining is a fully integrated chronic disease management, injury management, and workforce wellness solution designed specifically for the mining sector. For mining companies operating in high-risk, high-cost environments, this creates a powerful shift to proactive workforce optimisation — improving both operational performance and employee wellbeing.

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CareWorks for Mining brings together clinical expertise, intelligent systems, and preventative wellness services that support employees across the full continuum of care, improving operational performance and employee wellbeing.

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The programme is structured around three complementary pillars: IOD and Chronic Disease Services, Systems, and Wellness Services. Together, these components create a cohesive ecosystem that reduces lost-time injuries, improves employee health outcomes, strengthens compliance, and ultimately lowers the total cost of workforce risk.

 

They can also be provided as standalone services.

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IOD & CHRONIC DISEASES

 

WE OFFER

  • Clinical support for case managers via our  team of healthcare professionals

  • Access to a national networks of OTs, Physios, Labs, Doctors, Specialists and Counsellors.

  • Arrangement and facilitation of clinical services and medical reporting

  • Professional counselling services (onsite and remote)

 

FEATURES

  • Multidisciplinary clinical oversight

  • Coordinated care pathways

  • Independent specialists

  • Structured reporting for compliance and claims management

  • Psycho-social support integrated into physical rehabilitation

 

BENEFITS

  • Faster and safer return-to-work outcomes

  • Reduced duration of temporary disability

  • Improved quality and consistency of medical reporting

  • Lower risk of long-term incapacity claims

  • Holistic support addressing both physical and emotional recovery

 

IMPACT

  • Decreased lost shift days

  • Lower IOD-related costs

  • Improved employee recovery experience

  • Evidenced duty-of-care compliance

  • Stronger relationships between employer and workforce

SYSTEMS​
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WE OFFER

  • RTW Predict™ – A machine learning probability score to assess likelihood of return to work

  • CareTriage™ – Configurable categorisation of IOD cases based on risk and complexity

  • Lost Time Injury Dashboard – Integrated benchmarking tool consolidating Wellness, IOD, HR, Health and OID cost-to-company data

  • CareSystem™ – A configurable workflow and document management platform for IOD and chronic condition case management

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FEATURES

  • AI-driven predictive analytics

  • Automated risk stratification

  • Real-time performance dashboards

  • Centralised document and workflow management

  • Configurable reporting aligned to organisational and regulatory standards

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BENEFITS

  • Early identification of high-risk cases

  • Data-informed intervention planning

  • Improved transparency and reporting accuracy

  • Streamlined administrative processes

  • Better strategic oversight of workforce health trends

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IMPACT

  • Improved case management efficiencies

  • Proactive management of high-cost cases

  • Improved budgeting and forecasting

  • Continuous performance monitoring and improvement

  • Executive-level visibility into workforce risk

WELLNESS SERVICES

 

WE OFFER

  • Wellness Champions programme to train and support Safety Officers in promoting workplace wellness

  • Comprehensive HIV prevention and treatment programmes for employees and surrounding communities

  • Health Risk Assessments (HRAs) and Wellness Days including digital, telephonic and onsite screening and education

 

FEATURES

  • Onsite and digital wellness delivery models

  • Chronic disease and lifestyle risk screening

  • Community-inclusive health programmes

  • Structured awareness and education campaigns

  • Ongoing wellness engagement through trained internal champions

 

BENEFITS

  • Early identification of health risks

  • Reduced absenteeism linked to chronic disease

  • Increased employee health awareness and self-management

  • Improved workplace morale and engagement

  • Strengthened social responsibility profile

 

IMPACT

  • Lower long-term healthcare and disability costs

  • Healthier, more resilient workforce

  • Reduced presenteeism and absenteeism

  • Stronger safety culture

  • Measurable improvements in workforce wellbeing metrics

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